I purchased 4 different licences for X but only 2 show up in my products

When I view my products only 2 of my licences show up. This newest version of the x themes seems to be missing a lot of older functions. I’m unable to install cornerstone and I’m not able to put a logo into the header. Any idea what is happening?

Hey Melvin,

I checked your licenses and you have 3. 2 X licenses and 1 Pro. You might have not registered your other license. Please check your Themeforest purchases and register the license that’s not listed on the licenses page.

I believe you’re using Pro in your site as Pro does not need Cornerstone. What it has is the Content Builder and you don’t have to install it as it’s built-in.

If you’re using X, you should be able to see the notification to install Cornerstone.

If you don’t see that, please give us the following info in a Secure Note

  • WordPress Login URL
  • Admin level username and password


Thanks for the response I has able to resolve the issue. Have a great day.


Glad to hear you got it sorted, Melvin.

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