When I view my products only 2 of my licences show up. This newest version of the x themes seems to be missing a lot of older functions. I’m unable to install cornerstone and I’m not able to put a logo into the header. Any idea what is happening?
I checked your licenses and you have 3. 2 X licenses and 1 Pro. You might have not registered your other license. Please check your Themeforest purchases and register the license that’s not listed on the licenses page.
I believe you’re using Pro in your site as Pro does not need Cornerstone. What it has is the Content Builder and you don’t have to install it as it’s built-in.
If you’re using X, you should be able to see the notification to install Cornerstone.
If you don’t see that, please give us the following info in a Secure Note
- WordPress Login URL
- Admin level username and password
Thanks for the response I has able to resolve the issue. Have a great day.
Glad to hear you got it sorted, Melvin.
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