Envira Gallery not showing watermark

[designerwriter]

I am using Envira Gallery and paid for the pro version but I am unable to get a watermark. When I went to the addon section, I got this strange message that it could not load them. I clicked the green button but nothing happened. I need to use the watermark on my photos. I have sent a message to the Envira support people but wondered if this has happened before with the Pro theme. See the 2 images attached. Go to eagleheartdynamic.com to the Photography section. I finally changed my development website to make it the current website. Thanks guys for all of your help!

designerwriter

[friech]

Hi Grace,

Please follow the solution provided here so you can validate your Envira Gallery Pro.

Let us know how it goes,
Cheers!

[designerwriter]

Unfortunately, part of the reply from the Envira Gallery tech was, ”Unfortunately, their solution isn’t relevant to this issue” and ”We’re still waiting to hear back from Themeco about a solution to this.” He said the only way to fix it was to go into my database and apply the license key so I gave him my creds to do that.

[ruenel]

Hello Grace,

To better assist you with the issue, please provide us Envira Gallery plugin license so that we can double-check your plugin validation and settings.

Thank You.

[designerwriter]

ruenel Brad from Envira Gallery support is helping me. He will fix the issue but he has to go into my options in the database.

[ruenel]

Hello Grace,

I have found the issue on your site. To be able to resolve it, please see the secure note below.

Thank you.

[designerwriter]

I don’t see a secure note reunel or do you want me to send credentials? What is this problem on my website? Does it have to do with Envira Gallery?

[ruenel]

Hello Grace,

I have posted something in the secure note in my previous reply. And yes, it has something to do with Envira Gallery.

Please check that out.

[designerwriter]

Can you send it again? I am not seeing it.

[ruenel]

Hello Grace,

To get your issue resolve, do the following:
1.) You need to add the following code in your child theme’s functions.php file

// Use purchased Envira Gallery 
// ==============================
function x_envira_gallery_remove_license_functionality() { 
  if (is_admin() ) {
    remove_action( 'envira_gallery_admin_styles', 'x_envira_gallery_hide_key_box' );
    remove_action( 'admin_print_scripts', 'x_envira_gallery_hide_license_errors', 20 );
	add_filter('pre_option_envira_gallery', function() {
		return [
			'type' => 'pro',
			'key' => 'your-EnviraGallery-Pro-license-code-here'
		];
	});  
  }
}
add_action('admin_init', 'x_envira_gallery_remove_license_functionality');

2.) Please replace the your-EnviraGallery-Pro-license-code-here with the actual Envira Gallery Pro license in the code above.

Best Regards.

[designerwriter]

But Brad said that this did not work. I cut and paste what you said in the previous message and sent it to him. he said that he had to fix it in the wp_options in the database.

[ruenel]

Hello Grace,

There are additional lines in the code above where you can input the Pro License code of Envira Galley. I already have tested this code and it works for me. If you can provide the Envira Gallery Pro License code, we can test it in your site.

Thanks.

[designerwriter]

But I already gave Brad my creds and he said he would fix it. Can I get back to you tomorrow after I hear from Brad?

[ruenel]

No Problem, Grace.