We’ve stumbled upon a peculiar issue concerning a dropdown menu - namely, on some browsers and operating systems it works (Windows & Firefox+Opera), while on some it doesn’t work (Windows & Chrome; Mac & Chrome+Safari).
Another peculiarity is that it’s functioning in all browsers and on all operating systems (of the devices we have to test it on!) on the homepage, while the rest of the pages don’t have the dropdown menu appearing once a mouse is hovered over it. That said, we haven’t had this issue happen on our Windows computer with Firefox+Opera, the menu appears in all of the pages just fine.
When we were troubleshooting and checking for problems, we found out that their WP_AUTO_UPDATE_CORE was set up as
define( 'WP_AUTO_UPDATE_CORE', false ); which we then changed to
define( 'WP_AUTO_UPDATE_CORE', true ); in the hopes that maybe a plugin that needed updating was the cause of the heartache. That solved the problem only halfway, since before we did any updates to the website, the dropdown didn’t appear anywhere but on the homepage, after the code change our Windows & Firefox+Opera combination was able to display the dropdown menu.
What could be the cause of the issue and how do we take care of it? We’re adding the login info for the website in a secure note, please let us know if you need any more information.
Thank you in advance!