Custom URL Slug is not working after restore

Hi there,

I’ve backed up my theme x site from one server, and restored it to another.

Everything seems to work, except permalinks. For example, the URL doesn’t work with that slug anymore when setup as the Post Name permalink, but it does work as when setup as the Plain Permalink.

I can’t recollect where I set up those custom slugs before or else I would go in and reset those up to see if that solved the issue.

Any thoughts?

Hi Kayes,

Thank you for writing in, let’s try resetting your permalinks, please navigate to Settings > Permalinks choose Post name and save.

If the issue persists, please provide us login credentials in a secure note so we can take a closer look.


Thanks! Just replied with a secure note. Though, that note went under my reply, not yours. Let me know if you got it or not.

Hey There,

The provided login information is not working. Please double check and let us know!

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