CS Form - Filtering & Faceted not working

Support
#1

Hi,
I am trying to use the Forms filtering, in a beta website, and for some reason it doesnt seem to work.
I followed the youtube video about the subject, but it didnt really help.

I have several Portfolio items created, with (not very organized) tags and categories. It was imported from another website.

  1. Created an archive layout, 2 columns (Filter + Content)
  2. Fetched the Portfolio items (content column)
  3. Built the filter and fetched Portfolio item categories (Filter column)
  4. Made sure at least 2 or 3 portfolio items had one of the categories applied
  5. Applied Change selector ID to both Filter and Content Column

Everything fetches correctly, but doesnt return results.
I probably missed something.

Can you help?

Odd note: When importing the Portfolio items from another website, it also imported the tags and categories. We can see that each Portfolio item have several tags/categories applied, but when checking the Tags or Categories panel, the count is 0 in all of them.

Thank you

#2

Hello @CulturalInfusion,

Thanks for writing in!

1.) Assign your Program Test layout to display in the Portfolio archive.

image

2.) Make sure to disable the Looper Provider in your Grid element.

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image536×702 18.8 KB

3.) The Cell 1 element should be a Looper Consumer

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image589×682 19 KB

Check the link in the secure note below.

Cheers.

#3

Great. Thank you.

One more question re this matter.

Is there a way to fetch specific categories (or tags) on the filtering?
For example, I have 20 categories, that i want them to be divided in 4 different groups.
Then I want to fetch them into the filter, but divided (Group 1: 5 categories; Group B: 6 categories, etc).
Somehow inline with the YT video tutorial on the subject, but applied to portfolio categories.

#4

Hey @CulturalInfusion,

You can use Looper Provider JSON and have the category groups in a JSON List. Another way is to group the categories manually in your layout. I have checked your categories and cannot find any relation at the moment. If you can, a Category Parent-Child structure might help group them.

Thanks.

#5

Hi @ruenel

Thank you. I would like to avoid complex solutions like using JSON, if possible.
Yes, atm categories and tags are all over the place, I will delete them and recreate them based on the solution i find for this.

I thought about the Parent category as method to group them, but did an attempt to try to fetch just the Childs of a specific parent category, but failed.

Can you point me on the right direction on how can i fetch childs of a specific parent category?

#6

Hello @CulturalInfusion,

Please have a look at this thread to learn more about how to display the child category.

Thanks

#7

Hi @prakash_s

Thank you for your suggestion, although the thread is not exactly what im asking.
And after so many back and forward between the user and the support team, the final solution was custom baked into the website.
I was asking for a simpler solution, without this level of customization.

The video/tutorial on this subject, really sells the idea that we can filter and have different groups for it.
I was hoping it would be actually true and as simple as we can see on the video.

#8

We’ll add in a “Parent” control to the “All Terms” looper. Thanks for the feedback.

#9

Hi @charlie

Just to be clear about your answer.
Is that a “no, it´s possible to achieve what im asking (although possible on th video) and Themeco will add something on a future update”?

Thank you.

#10

Yes, correct. What you need is not possible right now. It’s not as simple as the setup in the video. It requires custom looper development which we don’t provide as part of our theme support. That is why Charlie will be adding this as a feature in a future release.

#11

Thank you for clarifying, @christian

Since I can´t really wait for an eventual future update on this, I will go ahead and try to add my filter items manually.

So, I think I set up everything correctly. Currently my portfolio-items “real categories” are actually TAGS.
I setup manually a list of tags, but for some reason the filter doesnt work.
Although, I did a quick test with CATEGORIES, and it worked.

Is there an issue with using TAGS for filter, in opposition to CATEGORIES?

#12

Hello @CulturalInfusion,

Did you assign the layout for the Tag archive? You may also assign it to the 404 page, or when there is no item returned. By the way, I was trying to log in to check your layout and assignments, but I only see this:

  • See the screenshot in the secure note below.

Thanks.