Cornerstone updated, now not working

Support
#1

Hi Apex - site update went fine, site looks good, but cornerstone gives me a timeout error when I try to edit a page - can you take a look? Thanks!

#2

Hello @mcphoto,

Thanks for writing in!

I have checked your site and it appears that you are using an older version of PHP. Please make sure that you have meet the minimum server requirements to run the latest WordPress core. You need at least PHP 7.2 to resolve your issue. Please check this out:

Kindly let us know how it goes.

#3

Thanks, I’ve got the hosting provider working on it now - have a great day!

#4

You’re welcome @mcphoto!
We’re glad we were able to help you out.

#5

Actually, still broken, still getting the “timed out, log in again” error. Cleared WP cache and browser cache, didn’t help.

#6

Hello @mcphoto,

The latest version of the X theme and Cornerstone requires at least WordPress 5.2 to work smoothly. I went ahead and have updated your WordPress core to 5.3.2. Please check and edit a page now if you still encounter the error. I have tested your homepage and I did not encounter any issues at all.

If you are still having the issue, please provide us the url of the page that you are editing so we can investigate further.

#7

That did it, thanks!

#8

You’re welcome, @mcphoto. We’re glad the issue was resolved.

#9

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