Cornerstone Time-out

[sriggs9110]

When I try to edit my about page, after about 10-15 seconds the page goes away and says the page you are looking for no longer exist.

What could be causing this?

Home - Total Backing Safety

[christian]

Hey Stephen,

Does the page automatically redirects without you doing anything? If so, you might have a third party redirect script or plugin running in your site.

If the builder redirects when you click on the Workspace Navigation, please try a simple permalink reset. You can do that by going to Settings > Permalinks then click the Save Changes button.

If that does not help, there could be custom htaccess redirect rule in your htaccess file. That file can be found at the root of your WordPress install. Try renaming that file to .htaccess-bak and do the simple permalink reset again.

If all of the suggestions above does not work, please give us WordPress Admin and FTP access in a Secure Note.

@Themeco1

Secure Notes

It is very common to need to share sensitive information with our staff such as login or FTP information. In order to keep this private, be sure to use the Secure Note button that you will find at the bottom of each reply.

Thanks.

[sriggs9110]

I added my login above in a secure note so that you can access the issue and try to help find a resolution.

Thanks!

[ruenel]

Hello @sriggs9110,

I have logged in and checked your page. It turns out that there is index.php in your permalink. I went ahead and removed it already.

Please check your site now.