Cornerstone - Preview Unresponsive after loading


I’m having an issue with one page on my website. When trying to edit the page with Cornerstone, I get the following message:

The preview was unresponsive after loading. This is most often related to a plugin conflict or aggressive page cacheing.

This message only appears on one particular page; I can edit all the other pages on my site with Cornerstone.

I’ve tried deactivating all the plugins, but the issue still exists on this page.

I’ve also been in touch with my webhost and they have increased my allocated memory limit to 512mb.

Any help would be much appreciated. Thank you

I’ve managed to solve this issue - for now! I hope it continues to work!

I did it by going into the Cornerstone settings and changed the Content Builder Elements option to Elements with Advanced Controls (V2).

Hope this helps someone going through the same problem

Hello There,

It’s good to know that you were able to resolve the issue. For more information about the builder preview message and how you may be able to resolve it, please keep a tab at this knowledge base article:

Have a nice day and take care!

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