Cornerstone Logo Pulsing - no content

[meoptometry]

My main site is on X 4.6.4 and Cornerstone 4.2.3 and I only get the pulsing logo on the edit page.

I have cleared plugin cache and browser cache and it did not help.

I have also increased the PHP memory limit to 512M.

I figured it might be an issue due to my old version of X so i updated my staging site to X 7.2.3 and Cornerstone 4.2.3.

No changes

I will send my login info in a secure message.

Thank you!

[tristup]

Hi @meoptometry,
Thanks for reaching out.

It’s the Better WordPress Minify plugin which is blocking the builder to load. I have tested it in your staging by deactivating the plugin and the builder loads perfectly.

You need to exclude the theme JavaScript files from being minified by the plugin. If that option is not available with the plugin, you can use another plugin that has this option with it.

To exclude the Cornerstone builder specific JavaScript, you can find more information from this thread: Cornerstone and X Theme Options not loading
The cause of this issue varies from case to case, and we can’t guarantee any solution as it related to the 3rd party plugin. Please remember that we don’t offer any support or investigation related to the 3rd party plugin.

Thanks