hi when i try to enter and edit in cornerstone, the page will not load.
Thanks for asking.
There can be multiple reasons for Cornerstone not loading. May I request you to please follow up the steps below:
- Ensure everything is up to date according to our version compatibility list here. Please follow the best practices when updating your theme and plugins. Click here for more information.
- Go to X > Settings and click on the Clear Style Cache button.
- If you’re using a CDN, please clear the CDN’s cache and disable optimization services.
- Test for a plugin conflict. You can do this by deactivating all third-party plugins, and see if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
- Reset your htaccess file by renaming it to
.htaccess-bak. Then in WP Admin Menu, go to Settings > Permalinks and just click the Save Changes button.
- Increase the PHP Memory Limit of your server. Click here for more detailed information and how to increase the PHP memory limit.
If you still have problems kindly get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.
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