Content Area Modal Not Visible


I have added some Content Area Modals within Pro and they show fine. However on the site itself, they seem to be hidden. I am on all latest versions.

Ant help welcome!



Hi Dave,

I checked your account and there many sites listed. I can’t seem to find which one.

Can you provide us the exact url of the page where we can see the issue, so we can check.


Hi Paul,

The url is:

Please see image for modal…

Thanks for your help!


Hi Dave,

You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If that doesn’t help, please provide us your wordpress admin login in Secure Note so we can take a closer look

Hi Paul,

Just a quick note…

it’s weird that the modal in the header works fine??


Hi Dave,

It’s weird and I can’t find what’s causing it, but it appears its opacity is zero. Please add this CSS to Theme Options > CSS

.x-modal {
opacity: 1 !important;

It should automatically switch from 0 to one, but it’s not.


Hi Rad,

Seems to have worked in a fasion…there is some odd movement when the modal opens and it does not show on mobile. Neither does the nav-modal.

It’s all really odd!! :confused:


Hi Dave,

Upon further checking, I found out that there are malformed HTML content on that page, you can check it here


It supposed to be

<div style="padding: 2emx; line-height: 1.4; text-align: center;"><h3>Please Enter Your Details Here</h3></div>

<div>[contact-form-7 id="161" title="Reseller Contact Form"]</div>

I went ahead and corrected it, it’s working now.

But there are still a lot of malformed content, example,

And I’m not sure where they are added. It seems to be pointing on other forms of a pop up plugin. Please fix them :slight_smile:

A pair of open and closing tag should be implemented for <div></div>, <span></span>, <p></p> and more.


Hi Rad,

Thank you very much for all your help!

In respect of the the bad code within the pop-ups, I am removing them and replacing them with the modals. That is why I needed the modal to work properly! :slight_smile:

Once again, thank you very much for your hard work!


You are most welcome!
We’re glad we were able to help you out.

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