Contact form 7 extra empty field

[Dazzling_Insights20]

Dear Sir/Madam,

I notice an extra field on my contact 7 form (https://www.dazzlinginsights.com/get-in-touch/ & https://www.dazzlinginsights.com/), which was not there before. Please how can I remove it?

Many thanks,

Nsikanabasi

[tristup]

Hi Nsikanabasi,

Thanks for reaching us.

The mentioned box under the contact form is the response output box which shows messages after submission of the form.
Like Success Messages or Error Messages during the form submission.

It usually invisible when page loads, and visible once you hit the Send button of the form.
When it loads it contains of a class wpcf7-display-none which makes that invisible.

But in your case it does not contains that class, and that is the reason.

If you didn’t use any custom code to display the messages, I would like to suggest you to report the plugin author.

You can find out more solutions of common issues here -> https://theme.co/docs/common-issues
“It’s important that you do not skip any of those troubleshooting procedures because they are all relevant for your case”

Thanks

[tristup]

Hi Nsikanabasi,

We found the issue and have posted this in our issue tracker so this issue will be queued for fixing by our development team.
Please stay tuned for the succeeding theme versions as the fix will be included in one of them.

Thanks

[Dazzling_Insights20]

Thank you. I look forward to this issue being resolved.

Nsikanabasi

[Dazzling_Insights20]

Please when likely do we expect the issue to be resolved.

Regards,

Nsikanabasi

[nabeel]

Hey Nsikanabasi,

Regretfully we don’t have a date yet, we certainly want you to rest assured that we have noted this and will work to get to it when possible. You can keep up with the latest releases and what has been added/changed/fixed at https://theme.co/docs/version-compatibility and here https://theme.co/content

Thank you for understanding!

[laurenfromseattle]

I’m waiting on the theme fix for this, too. @nabeel the /version-compatibility link you posted shows CF7 5.2, which is the update where this bug appears on X. Not sure I would give that a compatibility pass.

[tristup]

Hi Lauren,

Regretfully, we still don’t have any specific date on this. Till then you can use a temporary fix CSS code to get rid of it.
You can add it Theme Options>CSS

.wpcf7 form.init .wpcf7-response-output {
    display: none;
}

Hope it helps.

Thanks