Changes not being saved when I make updates and save it

[thermodynamicstt]

Hi I’m experiencing some problems. When I make changes to the theme it doesn’t save anymore. Can anyone assist?

[nabeel]

Hi Sheveion,

Thank you for reaching out to us. This could happen due to multiple factors, please check for the following first:

1. Ensure everything is up to date according to our version compatibility list at https://theme.co/docs/version-compatibility. Please follow the best practices when updating your theme and plugins. See https://theme.co/docs/product-updates for more details.

2. If you’re using a caching plugin, clear all caches including browser cache then deactivate your caching plugin and other optimization plugins. If you’re using a CDN, please clear the CDN’s cache and disable optimization services.

3. Test for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

4. Remove custom JavaScript and deactivate your child theme if using and switch to parent theme (take a complete backup of your custom code before removing).

5. Contact your host to increase your allocated memory or do it yourself by adding this code in your wp-config.php see Troubleshooting - Increasing PHP Memory Limit

define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

If you still have problems then please get back to us with the result of the steps above and URL/User/Pass of your WordPress dashboard using the Secure Note functionality of the post to follow up the case.

Best of luck!

[thermodynamicstt]

Thanks so much for your help Nabeel! I got it to work. Wonderful support!

[nabeel]

Glad we could help.

Cheers!