Hi there,
I am am currently working on a website and I am using Pro. I was working in Cornerstone but now, every time I try to make changes the page opens in html / the normal admin mode. I don’t seem to be able to get to Cornerstone. Can you please look at the situation? Thanks in advance. I will give my info in hidden mode.
greets, Ninja
Hi @helmaT,
Thank you for reaching out to us. I checked your setup and you’re having the similar issue mentioned here Latest upgrade to X seems to break pages Upon checking you also updated the WordPress version to 5.4.0 which is a major update and It’s not yet officially compatible with our theme see https://theme.co/docs/version-compatibility
The Cornerstone button is there, you only need to scroll down a bit after the shortcodes. However we have added this to our issue tracker so the developers will be made aware of it. Thanks!
Hello, thanks for your response. I found the button, although it doesn’t say ‘PRO’ but edit in Cornerstone
I am a little worried now about Xtheme not being compatible with the last Wordpress version.
I expected it to be compatible, as it is a premium theme …?
Can you maybe tell when this will be the case?
best regards,
Ninja
Hello Ninja,
I have just checked your site but you are not using Pro. You have X installed and active that is why you are seeing ‘Edit with Cornerstone’ and the X menu in the admin area instead of Pro.
You will have to install and active Pro so that you will be able to use it.
You can download it from your dashboard:
https://theme.co/apex/dashboard
Hope this helps.
Hi Jade,
Thanks! Working in Pro now It helped.
best regards,
Ninja
We are delighted to assist you with this.
Cheers!
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