Hi, I updated to the newest version of the X-Theme. Now I can’t change the functions anymore. Anytime I push the button it says “Loading” and a very strange side appears…Could you please help? Thanks Nadine
Hello Nadine,
Kindly also make sure to update Cornerstone to the latest version. Here is a link for a details information on how to do an update:
Please remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors or any unexpected display issue on the site.
If the issue persists, please provide us with the admin access to your site in a Secure Note:
Hi Nadine,
Thank you for the credentials, yes I see that your X theme and Cornerstone are updated, but your WordPress is outdated, it’s still in version 4.6.14, the latest Wordpress is 5.1.1. Please update WordPress.
Remember to clear all your caching features (plugin, server-side, CDN, and browser’s cache) after updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
Let us know how it goes,
Cheers!
This topic was automatically closed 10 days after the last reply. New replies are no longer allowed.