Can not validate

i just get a gray square.

Hi Joshua,

Did you just install and activated the theme?

If so, kindly try deleting the theme and make sure you have the latest version installed.

Then please try to validate it again.

Let us know how it goes.

there seems to be a sort of connection issue. i get this error when opening up the theme library: “An unexpected error occurred. Something may be wrong with or this server’s configuration. If you continue to have problems, please try the support forums”.

ive deleted and reinstalled both X and Pro. no luck on either.

Hi Joshua,

I have investigated your issue further and I see the following error when validating your site.

cURL error : Could not resolve host:

Please make sure that your PHP cURL extension is enabled on your server and functioning properly. You can check the following resource for more information (

Then the next possible issue is that your firewall mayt blocking the requests to You will have to contact your hosting provider to check that issue.

We also have a troubleshooting guide on how to resolve connection issues when validating your site (

Let us know how it goes.

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