Button border

Support
#1

Hiya,

I’m have an issue with a button border showing up in chrome on my mac (it’s seems to be ok in other places) on a slider revolution. It doesn’t show up, except when you hover over it and then it appears and stays there. Can you help with this?

Katy

#2

Hi Katy,

Please post your site link here so that we can examine the issue and provide you a proper solution.

Regards.

#3

Thanks: thestream.org.uk

#4

Hi There,

Upon checking I see that when loading your site, it redirects to Sessions page which there is no revolution slider.

Once I go back to the home page, it shows the following page but I could not see any border on Firefox as well (see secure note).

Could you please confirm your issue with a screenshot ?

Thanks!

#5

Sorry, didn’t really understand your message above.

When I load my homepage (https://thestream.org.uk/) the rev slider button (text Enter THE STREAM) has no border until I hover over it. In safari it is fine. I’ll add screenshots but I can’t see where to do this anymore on the new layout?

#6

Hi there,

Would you mind trying to clear your cache and see if it fixes the issue?

I checked your site on chrome and firefox and the button’s border is showing fine.

#7

I cleared the cache, that didn’t solve it :thinking:

#8

Hi There,

Another support member and I am getting the same results as Jade’s video above.

Which Browse and Device you are using while experiencing the issue?

Please let us know

Thanks

#9

google chrome on a macbook pro, it just seem to be the one particular case that’s doing it, I can’t work out why, thank for your help!

#10

Hi there,

I checked on my Mac’s chrome and it perfectly fine, the border is there with hover effect. May I know your OS and browser version?

Thanks!

#11

Sierra 10.12.4 (I can’t update to high sierra as I use indesign cs4 and it doesn’t work!) and Google Chrome Version 62.0.3202.94…

#12

Hi There,

I have tested this on a Mac El Capitan (10.11.6) and Chrome version 63.0.3239.84 (Official Build) (64-bit).

Screen capture: https://screencast.com/t/6d0AWsbA

Since different staff members having the same result, this issue seems to be only specific to your end. It could be related to a browser extension or any other application running.

Thanks!

#13

Weird! Well, if no one else is getting the same result, that’s fine I guess. Thanks for your help!

Katy

#14

You’re welcome :slight_smile:

#15

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