Even after validating Pro’s license on my account, it seems as if our theme is not keeping current. We do have a multi-site running, and under “updates” in the dashboard, the theme never appears to register as needing to update. I seem to always have to manually ftp in and do an update myself. I am updating manually now to the latest. Can you ftp in or can I give you my credentials so you can check this out and assist?
Is the problem that you are experiencing happening only for the Pro theme or other plugins have the same problem?
Please kindly contact your hosting service provider and ask them to make sure
theme.co is whitelisted.
You can use the Secore Note to give us the login information so that we also can take a look on the matter.
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