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  • #176659

    dataxad
    Participant

    Hello,

    When selecting the integration options – there are 3.

    iframe – works (but the styling doesn’t take place).

    <iframe width='610px' height='350px' src='https://crm.zoho.com/crm/WebFormServeServlet?rid=OwXLOxmpaMKsfLevoKndBDJsLEQSHQwEgidhPx@5esUQ2dthYo@kRl79w$$'></iframe>

    embed and source – styling takes place but for some reason the form doesn’t work (can’t see test leads in Zoho).

    <script src='https://crm.zoho.com/crm/WebFormServeServlet?rid=OwXLOxmpaMKsfLevoKndBDJsLEQSHQwEgidhPx@5esUQ2dthYo@kRl79w$$&script=$sYG'></script>

    Source is too big to post here.

    Implemented in this page:

    http://207.232.11.29/~imascoil/צור-קשר/

    #176715

    Christopher
    Moderator

    Hi there,

    Please add <iframe> so we can see the issue, For now try to change code to :
    <iframe width='610px' height='350px' style="width:610px !important;height:350px !important;" src='https://crm.zoho.com/crm/WebFormServeServlet?rid=OwXLOxmpaMKsfLevoKndBDJsLEQSHQwEgidhPx@5esUQ2dthYo@kRl79w$$'></iframe>

    hope it helps.

    #177471

    dataxad
    Participant

    Hi,

    Used your code. Still no styling with iFrame.

    Please help.

    Thanks!

    Sam

    #177536

    Christopher
    Moderator

    Hi there,

    You have 1/2 + 1/2 layout in first content band, The code works but it doesn’t have enough space so it scroll from left to right.
    Please change your layout to 3/4 + 1/4 and test it.

    Thank you.

    #177594

    dataxad
    Participant

    I think there is misunderstanding…

    I want to have the lead form display like the ‘source’ and ‘script’ do (seen on the same page). But when the form is submitted, the lead doesn’t register to the Zoho CRM.

    However, the iFrame approach does register leads to the CRM but it doesn’t take the CSS styling.

    I changed the layout as requested, but that didn’t help with styling.

    #177636

    Christopher
    Moderator

    Hi there,

    The elements inside iframe tag has its own style and we can not change it with CSS.
    Regarding to script is not working i should say troubleshooting is outside the scope of our support as this is not related to an issue with the theme and instead has to do with your customization of it. As such, you will need to investigate this particular issue on your own or seek help from a developer should you not feel comfortable making these changes yourself. If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries.

    Thank you for your understanding.