[rinkoParticipant]

Just purchased theme. How would I resolve the problem with the zip file being too big to install?

[ChristianModerator]

Hey Rinko,

That is because of server upload limitation by your web host. You may contact them to increase it for you or you can try the solutions outlined at http://www.wpbeginner.com/wp-tutorials/how-to-increase-the-maximum-file-upload-size-in-wordpress/

Hope that helps. 🙂

[rinkoParticipant]

Thanks so much support for your prompt assistance.

[ChristianModerator]

You’re welcome Rinko.

[rinkoParticipant]

So I had my php.ini changed to maximise to 250 mb but still couldn’t upload. What could be the problem?

[ChristopherModerator]

Hi there,

Do you confirm that you did that correctly? As many of shared hosting does not allow to change those options by clients and you need to contact them to make sure it is actually changed.

Thank you.

[rinkoParticipant]

My host did that for me. They couldn’t understand why I still couldn’t upload. They now in my wp admin trying to see what may be causing the issue. Is this a common problem problem?

[Paul RModerator]

Hi Rinko,

I think your host needs to restart apache for the changes to take effect.

Thanks.

[rinkoParticipant]

Thanks support. It is now installed thru uploading it thru host cpanel. Talk about girl power! A young girl technician fixed my problem in 2 minutes without any php blah blah and apache blah blah.
Thanks again support.
Rinko

[Paul RModerator]

You’re welcome Rinko.

[Author]

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