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Just updated X theme and cornerstone. Now the embedded Youtube videos that were there, and working fine previous, are gone. Nothing wrong with the embed code and my hosting does allow videos, since they were working fine before the update was applied. Can you please help ASAP. Thank you.
S.
This reply has been marked as private.Hey there,
I checked your site and Youtube videos display and play fine. Can you give us a specific URL where it doesn’t display?
Thanks.
That’s odd indeed. They were no longer working on any computer or browser I tried. I ended up reinstalling the X update, but via FTP this time. Cleared browser cache and reloaded, and the videos are now working again. So good its working, why it stopped after the update I don’t know. Anyhow, thank you for checking none-the-less.
S.
Hello There,
Thanks for letting us know that it is fine now. That issue was cache related. Please always keep in mind that after doing the updates, always remember to clear all caches when updating so that the code from the latest release is always in use. This will help you to avoid any potential errors.
If you need anything else we can help you with, don’t hesitate to open another thread.
