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Posts
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Hello there,
I tried to update the X-Theme.
But I get the errormessage: Your code is valid but looks like it has already been used on another site. You can revoke and re-assign within your Themeco account.What do I do wrong?
Kind regards, Robert
It concerns the website: http://www.nbu.be
Hello There,
Please do the following:
1] Please go to X Addons > Home and revoke the validation.If you haven´t registered skip to step 2.
2] Please login to your account and revoke the license. https://community.theme.co/my-account/
3] After you have revoke the license, you need to re assign the license again to your site using this url: https://www.your-domain.com/. You have to make sure that url you just assign is the same as the one you have in your settings, Settings > General > Site Address
4] Go back to X Addons > Home again, and insert the license again.If still doesn’t work, please update Cornerstone manually by uploading it to ftp. Please check our our knowledge base to know how: https://community.theme.co/kb/updating-your-theme-and-plugins/
Hope this helps.
Hello Joap,
Many thanks for your answer.
I think, sometimes I have to be more patience, because it takes a couple of minutes after assigning a site to a license on the theme.co site and validate the website with the purchase code in the X-Addons-section.
Kind regards, Robert
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