[FunkysParticipant]

Hi Themeco

The following problems:

1. After importing the demo content I try to preview the “Demo: Home” Page. The following message appears (translated from german):

You do not have the required permissions to view the design preview.

2. When I go to Design setting and klick on the theme to do adjustments, I cannot see the page. Instead there is the WordPress login window appears. After login it says “you are now logged in“. Then the login window re-appers with the message “The session has expired. Please log in again.”

3. On the “Under Construction” Site the icons of the social media profiles don’t appear.

Whats wrong?

Thank you

—
X Version: 4.3.4
WordPress 4.4.2
http://www.followusonajourney.com/

[ChristianModerator]

Hey there,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[FunkysParticipant]

This reply has been marked as private.

[Rue NelModerator]

Hello There,

Thank you for the very detailed information.

1] To run X smoothly, you need to install Cornerstone plugin. All the shortcodes and its functionalities has been integrated in this plugin. You can get this plugin by going to X Addons > Extensions. We attempted to installed Cornerstone automatically, but were unable to. You may need to install Cornerstone manually

2] This issue came up because you have set a different sub domain for your site url and wordpress url in the settings.

I went ahead and corrected the issue.

3] After correcting the issue in #2, the icons were already showing.

Please let us know how it goes.

[Author]

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