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  • #863012

    karenhaid
    Participant

    Thank you very much. It all worked and it all helped. The only thing that doesn’t seem to work is the “Visual Composer” off of the homepage. You click on it and the white screen comes up with the rotating cubes. Also, from the Dashboard “Customize” doesn’t load, either from the homepage or from Appearance-Customize. I would have thought with the Child Theme updated and activated (WordPress 4.4.2 running X – Child Theme: Integrity Light theme.) that the customize would be back to normal.
    Any other thoughts?
    Thank you so much for all of your previous advice,
    Karen

    #863565

    Christopher
    Moderator

    Hi there,

    This page was not created with Visual composer, if you try to edit the page in loads in text editor.
    Even if the page was created in VC, we could’t recommend the use of the front end editor, which is why it’s disabled by default. If you use the front end editor, you should use the Visual Composer native shortcodes. Due to complexities in how the front end editor works, it’s difficult to get all our shortcodes to work seamlessly with it, without rewriting a good deal of them. As mentioned in our Visual Composer Knowledge Base article, this is not something we’re able to provide support for.

    In regards with customizer, it’s loading fine on my end. Please see the attachment.

    Thanks.

    #872321

    karenhaid
    Participant

    Yes, thank you. I followed all of your instructions and they worked!
    Thanks again.

    #872797

    Friech
    Moderator

    We’re delighted to assist you with this.

    Cheers!