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  • #1074162

    thecashbag
    Participant

    Hi! I hope you’re having a good day 🙂

    Knowing that support for 3rd party plugins is not included the support you can provide, I was hoping you can help me out with some guidance.

    I’m using WooCommerce and the YITH Zoom Magnifier plugin. And while the plugin is working great for the Integrity stack, I cannot get it working on Renew or Icon or Ethos (the zoom does not work). I’m most interested in getting it working for the renew stack, but I thought you should also know about these other ones.

    Since I’m not an expert in coding (yet), and while I’m not expecting for you to fix it, I was hoping that maybe you can help me with guidance so that I know how to approach the problem?

    Thank you very much in advance!!!

    #1074263

    Paul R
    Moderator

    Hi,

    Can you provide us your site url so we can take a closer look.

    Thanks

    #1074287

    thecashbag
    Participant
    This reply has been marked as private.
    #1074445

    Paul R
    Moderator

    Hi,

    Upon checking, I can see the following error in the console.

    http://screencast.com/t/ZyLnKE1GjY

    It’s coming from amz coupon server plugin

    Regretfully, we cannot provide support for third party plugins or scripts as our support policy in the sidebar states due to the fact that there is simply no way to account for all of the potential variables at play when using another developer’s plugin or script. Because of this, any questions you have regarding setup, integration, or troubleshooting any piece of functionality that is not native to X will need to be directed to the original developer.

    Thank you for your understanding.

    #1075646

    thecashbag
    Participant
    This reply has been marked as private.
    #1075991

    Rue Nel
    Moderator

    Hello There,

    Thank you for the updates and the very detailed information. To resolve this issue and be able to make the YITH Zoom Magnifier plugin to work in X, please add the following css code in the customizer, Appearance > Customize > Custom > CSS

    .single-product.woocommerce div.product .images {
        overflow: visible;
    }

    I already have tested this on my local test server and that I can confirm that this works out. Please do test it out in your site.

    #1082538

    thecashbag
    Participant

    Yes this works thanks!

    #1082602

    Prasant Rai
    Moderator

    You are most welcome. 🙂