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  • February 14, 2017 at 3:44 am #1370200
    michael1967
    Participant

    Hi

    I get the following error message:

    “Your theme (X) contains outdated copies of some WooCommerce template files. These files may need updating to ensure they are compatible with the current version of WooCommerce. You can see which files are affected from the system status page. If in doubt, check with the author of the theme.”

    It seems this is an issue with the Theme. I am not a developer and when I have looked at the instructions on how to do this, they make no sense.

    Can you help
    Cheers
    Michael

    February 14, 2017 at 4:30 am #1370245
    Lely
    Moderator

    Hello Michael,

    Please note that the Latest Supported Version of Woocommerce is V 2.6.9

    Bundled plugins are owned by third party company and always releases new version first.

    For each release we need to test it with our theme thus the delay.

    Version Compatibility

    The latest version is V 2.6.14

    You may also check this link:http://docs.woothemes.com/document/fix-outdated-templates-woocommerce/

    February 14, 2017 at 4:45 am #1370268
    michael1967
    Participant

    The following are the templates that need updating:

    x/woocommerce/cart/cross-sells.php version 1.6.4 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/product-image.php version 2.6.3 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/product-thumbnails.php version 2.6.3 is out of date. The core version is 2.7.0,
    x/woocommerce/single-product/related.php version 1.6.4 is out of date. The core version is 2.7.0,

    February 14, 2017 at 5:04 am #1370284
    michael1967
    Participant

    So do I get rid of my version of woocommerce and upload

    WooCommerce: | Latest Supported Version:

    2.6.9
    OR
    2.6.14

    The docs are useless as I explained I cant do it as I am not a developer and the developers I have spoken to will only do it if they build my site.

    Therefore I have to upload a Woocommerce version that is compatible. Can you please provide a link.

    February 14, 2017 at 5:06 am #1370285
    Thai
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    February 14, 2017 at 5:20 am #1370302
    michael1967
    Participant
    This reply has been marked as private.
    February 14, 2017 at 6:51 am #1370379
    Thai
    Moderator

    Hi There,

    I’ve downgraded the WooCommerce plugin to v2.6.9.

    Regards!

    February 14, 2017 at 9:43 am #1370551
    michael1967
    Participant

    thats brilliant it all works many thanks

    February 14, 2017 at 9:54 am #1370571
    Thai
    Moderator

    You’re most welcome 🙂

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