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  • March 18, 2017 at 7:52 pm #1412433
    Shannon-nomads
    Participant

    Hi I am a heavy user of Segment.com and I am trying to use woocommerce segment.com plugin (https://woocommerce.com/products/segment-io-integration/) but when using the plugin with xtheme the segment plugin does not fire all woocomerce events.

    The segment plugin works with the standard wordress “twenty” themes and also other WOC commerce integrated themes.

    So my question is – Is Woocommerce fully integrated with xtheme? have you manipulated the woocoomerce files in some way or are the xtheme custom woocomerce template making full use of woocomerce. The segment plugin is made by the makers of wordpress so i can only assume things are correct on their side

    Cheers
    S

    Thanks for the help

    March 19, 2017 at 9:12 am #1412766
    Christian
    Moderator

    Hey there,

    Yes, X includes several WooCommerce template overrides. Could you give us more details on what exactly does not work? Also, please provide access to your WordPress admin and FTP and also deactivate all third party plugins, scripts, custom CSS and Javascript, and custom functions in your functions.php. Please note that we could not promise an immediate solution for plugin conflicts.

    Thanks.

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