Navigation
This is archived content. Visit our new forum.

Tagged: 

  • Author
    Posts
  • #882818
    HandsomeHog
    Participant

    Hey folks,

    My X Theme is not automatically updating and my cornerstone is not playing nicely with WP 4.5.

    What sort of rights do you need on the WP end? Thanks!

    #883575
    Prasant Rai
    Moderator

    Hello There,

    Thanks for writing in!

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – Purchase code

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks.

    #884498
    HandsomeHog
    Participant
    This reply has been marked as private.
    #885314
    Christopher
    Moderator

    Hi there,

    I deactivated cache plugins and check update page several times but update still didn’t appear.

    Please update X manually and validate your site again, then you should be able to update plugins from WP dashboard.

    To update manually check this link : https://community.theme.co/kb/updating-your-theme-and-plugins/

    To validate your site check this : https://community.theme.co/kb/product-validation

    Hope it helps.

  • <script> jQuery(function($){ $("#no-reply-882818 .bbp-template-notice, .bbp-no-topic .bbp-template-notice").removeClass('bbp-template-notice'); }); </script>