[SorrymateParticipant]

Sorry but I am unable to do this. Made the change with that code and transferred via FTP Filezilla, old version is still there. Plus last time I had an issue with Facebook comments not being mobile responsive you guys asked me to amend the code, and then it has seemingly crashed. Should I actually be editing the code at all?

I need some assistance on this as I want the plugin to work and not crash.

Thank you.

[ThaiModerator]

Hi @sorrymate,

In this case, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / Password
– FTP Account

Don’t forget to select Set as a private reply. This ensures your information is only visible to our staff.

Many thanks.

[Matt BParticipant]

The following worked *PERFECTLY!* … which brings me to ask, “why wasn’t this included with either of the two updates posted to Envato after this fix was determined?”. Second question: will it be fixed in 4.0? Because these little details on our sites really do matter in the full scheme of things.

Thank you for the fix!!! 🙂

Please take a loot at the x-facebook-comments/views/site/facebook-comments.php around line 29:
– Change:

… data-mobile=”false” …

– To:

… data-mobile=”<?php echo wp_is_mobile() ? “true” : “false”; ?>” …

[RadModerator]

Hi Matt,

I think it’s not yet fixed under 4.0, but still added on out list. Once the fix is available, then it should be available through automatic update. Extension update could be provided anytime compared to theme update.

Thanks!

[JoyParticipant]

I’m having issues with my Facebook comment. I had just set it up, and none of the above seems to be working for me. My site is http://thewellnessarena.com

[NicoModerator]

Hi There,

Thanks for writing in Joy.

Would you mind sharing us your admin credential in a new thread so we could take a loser look on it.

Don’t forget to set it as private reply.

Thanks.

[JoyParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Upon checking your site, facebook comment displays fine, please check the screen shot :

Would you clear cache and test again?

Thanks.

[JoyParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

I just checked the other pages as well in mobile devices, please check this link to see it works fine :http://www.responsinator.com/?url=http%3A%2F%2Fthewellnessarena.com%2Fresources%2F

please clear cache on your mobile browser.

Please change your code to the following to remove extra shortcodes :

[vc_row parallax="" parallax_image="" inner_container="" no_margin="" padding_top="0px" padding_bottom="0px" border="none" marginless_columns=""][vc_column fade="" fade_animation="in" fade_animation_offset="45px" width="1/1"][/vc_column][/vc_row][vc_row parallax="" parallax_image="" inner_container="" no_margin="" padding_top="0px" padding_bottom="0px" border="none" marginless_columns=""][vc_column fade="" fade_animation="in" fade_animation_offset="45px" width="1/1"][/vc_column][/vc_row][vc_row parallax="" parallax_image="" inner_container="" no_margin="" padding_top="0px" padding_bottom="0px" border="none" marginless_columns=""][vc_column fade="" fade_animation="in" fade_animation_offset="45px" width="1/1"][text_output]

You're about to discover the most amazing things on your wellness journey

[/text_output][/vc_column][/vc_row][vc_row parallax="" parallax_image="" inner_container="" no_margin="" padding_top="0px" padding_bottom="0px" border="none" marginless_columns=""][vc_column fade="" fade_animation="in" fade_animation_offset="45px" width="1/1"][button shape="rounded" size="regular" float="none" block="true" circle="" icon_only="" target="" info="none" info_place="top" info_trigger="hover" lightbox_video="" href="thewellnessarena.com/start"]Start Here[/button][/vc_column][/vc_row]

Hope it helps.

[Author]

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