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  • May 5, 2016 at 3:06 pm #938392
    Aviva
    Participant

    Hi there,

    When attempted to install ConvertPlug WP Plugin from the range of add-ons and within the theme itself, got an error message/page by Hostgator:

    ERROR 403 – FORBIDDEN
    Why am I seeing this page?

    Is there anything that I can do?

    Understanding Filesystem Permissions

    How to modify your .htaccess file

    How to modify file and directory permissions

    This site is hosted by HostGator!
    CLICK HERE TO GET STARTED
    Want to customize this page?

    Thought I’ll be able to install the plugin automatically? Please advice on how to resolve the matter.

    Thanks

    Regards

    A.

    May 5, 2016 at 9:43 pm #978062
    Prasant Rai
    Moderator

    Hello Aviva,

    Thanks for writing in!

    Please contact HostGator support chat and making this request: “Please whitelist rule ID 1234234″

    Thanks.

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