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  • January 25, 2017 at 7:25 am #1344654
    darkmockeray
    Participant

    Hello,

    I have set up MAMPS on my macbook, i have set up WP and Xtheme.
    Everytime i try an use the customiser it goes really slow and usually crashes within a couple of clicks!

    Can you please help me! Ive a Website to build!!

    Thank you,

    Mark.

    January 25, 2017 at 9:49 am #1344838
    Thai
    Moderator

    Hi Mark,

    Could you please try adding the following code into your wp-config.php file in the root of your WordPress installation.

    define( 'WP_MEMORY_LIMIT', '128M' );
define( 'WP_MAX_MEMORY_LIMIT', '128M' );

    Thanks!

    January 27, 2017 at 11:47 am #1347989
    darkmockeray
    Participant

    no that didnt work unfortunately…

    January 27, 2017 at 9:38 pm #1348535
    Darshana
    Moderator

    Hi there,

    Please update the above provided code as follows, save changes, restart your MAMP and check again.

    
define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    Hope that helps.

    January 30, 2017 at 8:45 am #1350813
    darkmockeray
    Participant

    No its even worse now, i cant click into the menues at all!

    Here is the file attached…

    Thank you for your patience!

    January 30, 2017 at 9:37 am #1350895
    Rahul
    Moderator

    Hey There,

    Unfortunately, there is no files attached as we only allow max file size 512 KB for the attachments. You can resize it or can use an online uploader for that.

    Thanks for understanding!

    January 30, 2017 at 9:58 am #1350928
    darkmockeray
    Participant

    Ok thx, here is a scrn shot of the file…

    January 30, 2017 at 11:09 am #1351043
    Joao
    Moderator

    Hi There,

    Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Thanks

    Joao

    January 30, 2017 at 11:26 am #1351063
    darkmockeray
    Participant

    Im using MAMP so its not up online… :/

    January 30, 2017 at 12:40 pm #1351152
    Joao
    Moderator

    Hi There,

    Sorry about that.

    In that case please add the following to lines under : define( 'WP_DEBUG', true );

    define( 'WP_DEBUG_DISPLAY', false );
define( 'WP_DEBUG_LOG', true );

    Play around, try to access the Customizer, than go to wp-content/ and send us the debug log – You will find it there.

    Thanks

    January 31, 2017 at 5:07 am #1352078
    darkmockeray
    Participant

    SO i put in the code and have tried to open up the customiser nemerous time and it crashes before it has a chance to completely load up… I went to wp content and there is no debug log there. I attached an image to show you how theres nothing there! perhaps theres something wrong with the folder structure but i dont think so… Man this is bugging me! 😀

    January 31, 2017 at 5:07 am #1352079
    darkmockeray
    Participant

    attached 😉

    January 31, 2017 at 7:06 am #1352187
    Darshana
    Moderator

    Hi there,

    What’s the MAMP version that you’re using? Make sure to update it to the latest and see if that helps.

    You can follow this guide here (http://www.webnots.com/how-to-update-mamp-to-new-version-on-localhost/).

    Let us know how it goes.
    Thanks!

    January 31, 2017 at 10:44 am #1352453
    darkmockeray
    Participant

    I only downloaded it a week ago so it must be! hmmm what can i do ?

    January 31, 2017 at 1:23 pm #1352651
    Darshana
    Moderator

    Hi there,

    Install this plugin (https://wordpress.org/plugins/wp-serverinfo/), activate it, head over to Dashboard -> WP-Serverinfo and post a screenshot of the general overview. So that we should be able to assist you based on that information.

    Thanks!

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