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[helloari]

Hey Guys,
There are a lot of issues with admin when I keep my x-child/ x theme activated.
If I disable it, everything goes back to normal.

Screen options, Help on top right of post page aren’t working. No js error in console.
I see css is broken in admin, somewhere background is white & then it turns into grey.

Please give me a proper direction of the issue.

[helloari]

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[Thai]

Hi There,

Is this your website: http://yogagardensf2.wpengine.com/?

I was unable to login with your admin account.

Could you please double check on it?

Thank you.

[helloari]

This reply has been marked as private.

[Thai]

Hi There,

Upon checking your website, I can see that you have 25 active plugins.

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

Hope it helps.

[helloari]

Hey Thai,
I simply deactivated x-theme & tested with twenty fifteen. It worked flawlessly. I think there is some issue with the x theme.
Can you please check, or direct me to right direction?

[helloari]

Hey Thai,
I tried deactivating all plugins except cornerstone. Still everything looks pretty much same. I mean exact same.
There is some serious issue with it.

[Darshana]

Hi there,

First of all, can you confirm that you are fully updated? (Theme and Plugins)

You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

If you find anything to be out of date, you can review our update guide.

Then copy all of your custom CSS into a tool like CSS Lint (http://csslint.net/) and check for errors.

Let us know how it goes.
Thanks!

[helloari]

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[Christian]

Hey there,

Please update X and Cornerstone in your development server and disable all third party plugins and customizations while we investigate. Also remove custom CSS and scripts if you have them in the Customizer.

Thanks.

[helloari]

Guys,
Please try to understand issue.
On live everything is updated still admin is having issues. If I could just switch to any other default theme, everything works well. That means issue isn’t in any plugin but its related to theme.

For some reason I am not able to update cornerstone on stage. But if you want, you can try fix issue on stage.
We are soon going live, please fix it soon.

[helloari]

Guys,
Please try to understand issue.
On live everything is updated still admin is having issues. If I could just switch to any other default theme, everything works well. That means issue isn’t in any plugin but its related to theme.

I did update cornerstone, x theme on stage now its creating more issues with the admin. Please look at the stage setup, it looks pretty messed up. Please try to fix stage.

We are soon going live, please fix it soon.

[Jack]

Hi there @helloari,

Thanks for writing back!

I’ve taken a look and this is certainly odd, I’ve never seen CSS like that output in the admin and above the header on the homepage, it appears, a script/style has been enqueued incorrectly perhaps.

Can you let me know exactly what you’ve done modification wise, for example was the parent theme ever modified?

For testing purposes, can you remove the child theme, remove any custom CSS from the customizer and then upload a fresh copy of X to the staging site, as this is definitely theme related somehow specific to that install.

Thank you!

[helloari]

I exactly did the same.
It appeared when I updated Cornerstone. I took it from live setup (as it was updated there) & added to stage.

Can it be because of licensing issue? License is for live.

I did revert changes & restored to previous restore point.

Please look into admin related issue on stage. You have an ftp access. can update x theme related things if you please.

I think issue is definitely related to x theme.

[Rad]

Hi there,

I also notice that most of the texts are bold, even on the login page where X theme’s CSS are not active. And it’s originating from bootstrap’s CDN URL.

Also, screen option has hidden class which of course overridden by this CSS

.hidden {
    display: none!important;
}

And it’s from bootstrap CSS http://maxcdn.bootstrapcdn.com/bootstrap/3.3.6/css/less/responsive-utilities.less

I can’t find where this bootstrap is, would you mind disabling all plugins? Or is this added through custom code?

Thanks!

[Author]

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