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  • #1409328
    Itwebdevelopment
    Participant

    My bottom widget button “support request” button is producing this weird url error where it doesn’t go to the right page:

    https://gyazo.com/1e077a978423cc8659a05b71ddca8ccb

    Here’s the link to the page:

    https://www.dzdrones.com/

    Here’ the text in the text box for the widget:

    ———–I’d also like to put a larger space in between the two buttons. I’ve tried [gap] but it isn’t working.

    [button type=”flat” shape=”rounded” size=”small” href=”https://www.dzdrones.com/contact-us” title=”Example”][x_icon type=”envelope-o”]
    Contact Us[/button]

    [gap]

    [button type=”flat” shape=”rounded” size=”small” href=”https://www.dzdrones.com/support-request/‎” title=”Example”][x_icon type=”briefcase”]
    Support Request[/button]

    [gap]

    <script type=”text/javascript”> //<![CDATA[
    var tlJsHost = ((window.location.protocol == “https:”) ? “https://secure.comodo.com/&#8221; : “https://www.trustlogo.com/&#8221;);
    document.write(unescape(“%3Cscript src='” + tlJsHost + “trustlogo/javascript/trustlogo.js’ type=’text/javascript’%3E%3C/script%3E”));
    //]]>
    </script>

    <script language=”JavaScript” type=”text/javascript”>
    TrustLogo(“https://www.dzdrones.com/wp-content/uploads/2017/02/comodo_secure_seal_100x85_transp.png&#8221;, “CL1”, “none”);
    </script>
    Secured Website For Payments And Transactions

    Please help!

    Thank you!!!!

    #1409368
    Christian
    Moderator

    Hey there,

    There are some characters after the link. Please try testing for a plugin conflict to see if a plugin or script is causing this. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    If that doesn’t help, please give us access to your WordPress admin

    Thanks.

    #1409458
    Itwebdevelopment
    Participant
    This reply has been marked as private.
    #1409689
    Jade
    Moderator

    Hi there,

    Let’s try to load the JS code through the child theme.

    Please add:

    <script type="text/javascript"> //<![CDATA[ 
    var tlJsHost = ((window.location.protocol == "https:") ? "https://secure.comodo.com/" : "https://www.trustlogo.com/");
    document.write(unescape("%3Cscript src='" + tlJsHost + "trustlogo/javascript/trustlogo.js' type='text/javascript'%3E%3C/script%3E"));
    //]]>
    </script>
    
    <script language="JavaScript" type="text/javascript">
    TrustLogo("https://www.dzdrones.com/wp-content/uploads/2017/02/comodo_secure_seal_100x85_transp.png", "CL1", "none");
    </script>

    After this line: <!– Insert Facebook custom audience pixel Code Code ends here –> in the child theme’s functions.php.

    Hope this helps.

    #1409739
    Christian
    Moderator

    I copied and pasted your code in my test site and the issue persists. It looks like there’s some hidden character encoding in your code. I recreated the code and the issue was solved. Please replace your code with this.

    [button type="flat" shape="rounded" size="small" href="https://www.dzdrones.com/support-request/" title="Example"][x_icon type="briefcase"]
    Support Request[/button]

    Thanks.

    #1410031
    Itwebdevelopment
    Participant

    Sweet! Thanks Christian! It worked!

    Could you help me to place a space in-between the two buttons? I’ve tried gap but it isn’t working..

    Thanks!!

    #1410643
    Friech
    Moderator

    Hi There,

    Add a class mbl on your first button.

    [button type="flat" shape="rounded" size="small" href="https://www.dzdrones.com/contact-us" title="Example" class="mbl"][x_icon type="envelope-o"]
    Contact Us[/button]

    if mbl is too large, try mbm instead.

    Thanks.

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