Topic: X Email Forms MailChimp Error

Tagged: x

Author

Posts
February 11, 2017 at 12:41 pm #1367139

Derek
Participant

Hello,

I’ve installed and configured the plugin according to the instruction video.
API works: I get an overview of the available subscriber lists.
Checked the “required” fields – first name, last name, email address.
Separate first and last name match my MailChimp account.

After testing, I always get “We’re sorry! Something went wrong. We were unable to add your email to the list. Please try again later.”

https://forkmonkey.com/join

I’ve checked this post, with no luck:
https://community.theme.co/forums/topic/x-email-forms-mailchimp-issue-reply/#post-251911

Please help.

February 11, 2017 at 12:47 pm #1367142

Derek
Participant

This reply has been marked as private.

February 11, 2017 at 11:31 pm #1367572

Christopher
Moderator

Hi there,

Provided WP credentials didn’t work, please check.

Thanks.

February 14, 2017 at 6:48 pm #1371233

Derek
Participant

This reply has been marked as private.

February 15, 2017 at 3:47 am #1371632

Lely
Moderator

Hi Derek,

Can you try to use another list? I found the following error when I tried the form:
MailChimp Error: Invalid MailChimp List ID: 7b4e407362. [Mailchimp_List_DoesNotExist]

There is an email list dropdown. You can set the options for mailchimp in Addons > Email Forms. Under Email Lists dropdown you can select another list and then save.

Hope this helps.

February 20, 2017 at 11:19 am #1378438

Derek
Participant

Thank you – changing the form did work!

February 20, 2017 at 11:31 am #1378453

Joao
Moderator

Glad to hear it,

Cheers
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