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AuthorPosts
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July 6, 2015 at 4:34 pm #322589
Hi
I installed the X theme a couple of months ago and had no problems.At the i tried to install and use a multilingual plugin with no success.Yesterday I decided to try WPML and as soon as I installed it, my menus became orange and i started getting a “Page Not found”.Can you help, please?I’m using:
Site: http://www.mercatoranimal.org/
Wordpress 4.2.2
X 4.04July 6, 2015 at 6:15 pm #322638Hi There,
Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:
– Link to your site
– WordPress Admin username / password
– FTP credentialsDon’t forget to select Set as private reply. This ensures your information is only visible to our staff.
July 7, 2015 at 2:51 pm #323565This reply has been marked as private.July 7, 2015 at 3:36 pm #323618Hi There,
Install Cornerstone instead of x-shortcode. Shortcode is retired and Cornerstone is used for 4+ x theme.
To install the CornerStone plugin, please navigate to X – Addons > Extensions > install CornerStone:
Let us know how it goes.
Thanks.
July 7, 2015 at 3:53 pm #323630This reply has been marked as private.July 7, 2015 at 4:19 pm #323656Hi again,
Upon checking your site, i see you have not installed the Cornerstone plugin. Please deactivate the X – Shortcodes plugin and install Cornerstone. To do this please navigate to X – Addons > Extensions > install CornerStone
Let us know how this goes!
July 9, 2015 at 3:52 pm #325999I did as you said and its still the same.
July 9, 2015 at 6:08 pm #326108Hi again,
It seems like a plugin conflict with either X theme or WPML when activated. You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.
Also check your .htaccess file and see if there’s additional code written as you’re using Security plugin. I’d suggest you to rename the .htaccess to .htaccess1 after deactivating all plugins and check the site again.
Let us know how this goes!
July 10, 2015 at 7:31 pm #327015Hi
I renamed .htaccess and disabled all plugins except cornerstone and wpml and the problem remains. as soon as I activated WPMLit, my menus became orange and i started getting a “Page Not found”.
July 10, 2015 at 11:59 pm #327122Hello There,
Please try to update your permalink structure in Settings > Permalinks and try to switch any of the structure and test your page again.
Please let us know how it goes.
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