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  • April 14, 2016 at 1:26 am #881549
    gizzie
    Participant

    Hi support,

    after updating to WP 4.5, the customizer stopped working. Please advise.

    April 14, 2016 at 4:38 am #881863
    Rue Nel
    Moderator

    Hello There,

    Thanks for writing in! Can you confirm that you are fully updated? (Theme and Plugins)

    Our latest versions are:
    X Theme: 4.4.2
    Cornerstone: 1.2.4

    You can find the latest version numbers here: (http://theme.co/changelog/) Then you can compare them to what’s installed on your site.

    If you find anything to be out of date, you can review our update guide.

    Thank you.

    April 15, 2016 at 5:11 am #884030
    gizzie
    Participant
    This reply has been marked as private.
    April 15, 2016 at 4:07 pm #884851
    Darshana
    Moderator

    Hi there,

    Could you please try adding the following lines into your wp-config.php file in the root of your WordPress installation.

    define( 'WP_MEMORY_LIMIT', '256M' );
define( 'WP_MAX_MEMORY_LIMIT', '512M' );

    You can add the above code, before the following lines:
    /* That's all, stop editing! Happy blogging. */

    Let us know how it goes.
    Thanks!

    April 17, 2016 at 2:50 am #886531
    gizzie
    Participant

    Hi again,

    I have added the code. Unfortunately this did not solve the issue. Is it possible you login and take a look?

    April 17, 2016 at 4:47 am #886608
    gizzie
    Participant

    Just fixed the issue by disabling/enabling plugins. Found a buggy plugin and reinstalled a new version of the plugin. Tx.

    April 17, 2016 at 12:56 pm #886990
    Rupok
    Member

    You are welcome!

    Glad that you figured it out. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

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