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[RLitsinger]

To Whom It May Concern:

Last night, I updated my website to WP V4.5 and also updated X to V4.4.2.

Upon completion, the only available page on our website is our blog, with all other pages now producing a 404 error.

Additionally, it appears that all links to background graphics have been broken.

In response, I installed the WP Super Cache Plug-in in accordance with our web host recommendations (HostGator) and cleared all cache on both the site and my browser to no avail.

Any suggestions? We welcome your input. We are currently running Cornerstone Version 1.2.4

Russ (https://celecity.com)

[Darshana]

Hi there,

Disable your caching plugin temporarily and then head over to Settings -> Permalink section within your WordPress backend and regenerate your permalink structure.

Let us know how it goes.

[RLitsinger]

Darshana:

Thank you for the update. I turned the cache function off and updated the Permalink structure to no avail.

Do you have any other troubleshooting measures we should try?

Thank you for your help.

Russ

[Rue Nel]

Hello Russ,

Have you followed the suggested configurations and settings for WP Super Cache in Host Gator? Please take a look at this article: http://support.hostgator.com/articles/specialized-help/technical/wordpress/wp-super-cache-plugin

Please let us know how it goes.

[RLitsinger]

Thank you, Rue.

When installing the WP Super Cache, we referenced the above hyperlinked article and set it up explicitly in accordance with the recommendations contained therein.

I do appreciate your input- do you have any other suggestions we could try?

Thank you for your help, and have a great day.

Russ

[Rue Nel]

Hello Russ,

I noticed that the page links were not linked to something like https://your-domain.com/products__trashed/. Did you accidentally deleted the pages? To assist you better with this issue, would you mind providing us the url of your site with login credentials so we can take a closer look? This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

To do this, you can make a post with the following info:
– Link to your site

– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thank you.

[RLitsinger]

This reply has been marked as private.

[Friech]

Hi Russ,

All your pages turns to draft,that is why they throw a 404 error when the user is not login. Please re-published this pages again.

And do you remember what permalink structure you have set here before: https://celecity.com/wp-admin/options-permalink.php
I think its the Post name.

And Rue Nel is right, all your pages URL are prepends with __trashed. Please edit this pages URL and remove the __trashed, this could be cause by the site restoration process.

Maybe you can duplicate your site to a development environment, so you can do your site updating on that environment first.

Hope it helps, Cheers!

[RLitsinger]

Thank you, Friech. I sincerely appreciate your help, and have a great day!

Russ

[Thai]

You’re most welcome 🙂

If you need anything else please let us know.

[Author]

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