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  • October 12, 2016 at 3:22 pm #1213527

    lucasbaze
    Participant

    Checked plugin compatibility, enabled comments on WordPress settings and on individual posts, yet the comment section is not showing at all on any posts.

    Honestly have no clue to why it’s not working. Any help would be greatly appreciated.

    Site is ryzeapp.co

    October 12, 2016 at 10:51 pm #1214070

    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    Cheers!

    October 16, 2016 at 8:28 pm #1218757

    lucasbaze
    Participant
    This reply has been marked as private.
    October 16, 2016 at 11:14 pm #1218886

    Rupok
    Member

    Hi there,

    It seems you are using blank page template – http://prntscr.com/cv8kq4

    Note that comments are not available on blank templates. You need to use Default template or Fullwidth template to see the comments on pages.

    Cheers!

    October 17, 2016 at 12:08 pm #1219591

    lucasbaze
    Participant

    So… when I change the layout of the front page (http://ryzeapp.co) to Layout: Fullwidth, the comment section appears on the bottom of the page; however, it makes no difference on the rest of the pages / posts.

    The blog page is already set to layout: content left, sidebar right, and still does not show the comments.

    October 17, 2016 at 5:37 pm #1219965

    Friech
    Moderator

    Hi There,

    You need to Allow comments on your post.

    http://image.prntscr.com/image/d70c3da6357d4dc3b1755cf7e3bff5ed.png

    Thanks.

    October 19, 2016 at 10:45 pm #1223308

    lucasbaze
    Participant

    Hey,

    So I’ve played with several different options and I can’t get any of the posts to show the comments section.

    The blog page is set to Layout: Content Left, Sidebar Right, and the individual posts are set to Allow Comments, and it’s not providing any results.

    Please help. As an example the http://ryzeapp.co/lucas-baggi-start-abroad has a comment of “Wow, What a great guy! So glad I got to meet him!” but it’s not showing.

    Much appreciated.

    October 20, 2016 at 1:53 am #1223462

    Rad
    Moderator

    Hi there,

    It’s because of this Automatically close comments on articles older than and is set to 1 day at Admin > Settings > Discussion. I toggled it off.

    Thanks!

    October 20, 2016 at 1:56 am #1223468

    lucasbaze
    Participant

    You’re awesome! I see whatcha did!

    October 20, 2016 at 2:13 am #1223483

    Rupok
    Member

    Glad that you figured it out already. Feel free to let us know if you face any other issue. We’ll be happy to assist you.

    Thanks for using X.

    Cheers!

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