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May 14, 2015 at 10:59 am #273639
Hi! I installed a fresh downloaded X Theme to my site. And I also installed woocommerce and set-up my cart page on woocommerce settings. I added products and tried to run the add to cart and it says ” ‘product’ was successfully added to your cart.”. However when I click “view cart” the page is empty. I checked the page and found a correct shortcode [woocommerce_cart] for displaying the cart. I checked the Woocommerce system status and I found no errors. I tried switching to 2015 theme and it worked well. I tried to use WooCommerce widget on the sidebar and it displays on the sidebar. Can you help me make the shortcode work?
May 14, 2015 at 3:04 pm #273829Hi There,
Thanks for writing in.
Would you mind sharing us your admin credentials so we could take a closer look on your setup.
Don’t forget to set it as private reply.
Thanks.
May 14, 2015 at 6:54 pm #273970This reply has been marked as private.May 14, 2015 at 10:42 pm #274085Hello There,
Thanks for the info!
Can you confirm that you are fully updated? (Theme and Plugins)
Our latest versions are:
X theme: 3.2.5
X Shortcode: 3.0.5You can find the latest version numbers here: (http://theme.co/x/member/changelog/) Then you can compare them to what’s installed on your site.
If you find anything to be out of date, you can review our update guide.
Thank you.
May 15, 2015 at 1:56 am #274178Hi!
Just bought the theme a day ago and it was 3.2.4 now updated to .3.2.5 and it solved the problem. Items on the cart are now showing.
Thank you for your help!
May 15, 2015 at 2:01 am #274183Hello There,
You are always welcome.
We are glad we were able to help you.Cheers,
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