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  • #266914

    hlubbe
    Participant

    Hi there

    When I add a item from the shop and I go to cart and want to remove the item with the (x) then nothing happens it is almost like the page does not refresh or something to that affect. I have installed the latest version of Woocommerce and it happened on the latest then I uninstalled the latest version and installed 2.3.0 and this is still doing the same. The only way I can remove the item out of the cart by placing a 0 in the qty and update cart.

    Then a second problem on the Shop menu I have for instance 3 products when I say add to cart it add’s the item but it does not display a message saying it has been added, but if you go into the product and then say add to cart it does display a message.

    Any help would be appreciated

    dev.timberlife.co.za
    Wordpress version: 4.2.1
    X theme :3.2.5

    #266984

    Zeshan
    Member

    Hi Hlubbe,

    Thanks for writing in!

    It seems you have enabled Ajax add to cart option. Please disable it under WooCommerce > Settings > Products > Display > Add to cart behaviour (see: http://prntscr.com/6xo5zn).

    Thanks!

    #266993

    hlubbe
    Participant

    Thank you this did help with my second problem, but the first problem still exist

    #267074

    Christopher
    Moderator

    Hi there,

    Upon testing your site I was able to remove products from cart page by clicking on X icon.
    Did you manage to fix it?

    Thanks.

    #267134

    hlubbe
    Participant

    Hi, sometimes it works other times it does not want to work

    #267319

    Zeshan
    Member

    Hi there,

    Thanks for writing in!

    I tried the remove button many times on many different computers, the remove button is working just fine for me. Would you mind confirming the issue again? Perhaps, you can provide us with more details, i.e., your OS and its version and browser and its version. If possible, please also provide us with a video of the issue.

    Thanks!

    #267971

    hlubbe
    Participant

    I will try to create a video of it

    #267985

    Rue Nel
    Moderator

    Hello There,

    We will wait for your video.
    We have tested on another machine with different browsers and we can remove an item using the X icon.

    Please let us know how it goes.