[mattheltzelParticipant]

I’m getting a weird error when testing my Stripe checkout with Woocommerce. See below:
http://screencast.com/t/bVmkDlA7y

I reset my API keys and that didn’t seem to help. Is this just an error that happens in test mode? Want to make sure this works before going live 🙂 … Also, you can use the link below this to get to my checkout page with an item in the cart.

https://renaissancepassport.com/checkout?add-to-cart=460

Matt

[Nabeel AModerator]

HI Matt,

Thanks for writing in! When I click on “Activate My Renaissance Passport” I get an error from stripe.js You could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

[mattheltzelParticipant]

Hi Nabeel. I deactivated 3rd party plugins and tried again but to no avail.

[mattheltzelParticipant]

I get this error every time: “Please make sure your card details have been entered correctly and that your browser supports JavaScript. Developers: Please make sure that you are including jQuery and there are no JavaScript errors on the page.” I do have a few custom edits in my CSS on that page to adjust the size and not display a few things, but nothing that would have inputs or cause a jQuery or JavaScript error.

[ThaiModerator]

Hi There,

Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link to your site
– WordPress Admin username / password
– FTP credentials

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[mattheltzelParticipant]

This reply has been marked as private.

[DarshanaModerator]

Hi there,

Upon checking, it seems the issue is not related to X theme specific and it is beyond the support we can offer. However, the following resources may help you to isolate the issue.

– https://codelight.eu/woocommerce-stripe-gateway-custom-checkout-with-conditional-fields-and-the-dreadful-please-make-sure-your-card-details-error-message/
– https://wordpress.org/support/topic/plugin-stripe-cardjavascript-error-when-checking-out

Thanks!

[Author]

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