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January 26, 2016 at 12:11 pm #765333
When my site displays a product in WooCommerce, it shows two duplicate related products sections, so that the related products are shown twice.
Example:
http://www.vikrubenfeld.com/product/one-on-one-coaching-from-vik-rubenfeld-suspense/
I contacted Woocommerce about this and they replied:
Hi Vik,
Thank you for contacting WooThemes – I’m happy to
help.I’ve just had a look at that link
http://www.vikrubenfeld.com/product/one-on-one-
coaching-from-vik-rubenfeld-suspense/, and noticed
that it’s showing upsells and cross-sells from
WooCommerce – I don’t immediately see anything
from Jetpack on that page. From my understanding,
Cross Sells should be displayed on the single
product page while upsells should be displayed on
the cart pages.Based on the System Status report that you
included with your ticket, it would seem that your
theme is overriding core WooCommerce templates
with its own. With this in mind, are you seeing
the same thing when switching to the default
Twenty Sixteen theme?WooThemes Support
What can I try next in order to remove the duplicated section of related products?
January 26, 2016 at 9:45 pm #766106Hi there,
Thanks for writing in! It seems you have enabled “Related Posts” module on Jetpack which might adding “Related Products”. Let’s try disabling this.
Cheers!
January 28, 2016 at 6:49 pm #769656You are right. Turning off the Jetpack “related posts” module fixed it. I’ll run this past WooThemes support.
January 28, 2016 at 9:45 pm #769859You’re welcome! We are just glad we were able to help you out.
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