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[Aida M]

hello,
i am working on my website (shop) petitehippies.com and i have a few questions:

1. i have created a few products and when i try to open the single product page, it is not showing and i get an error message. for example: http://petitehippies.com/product/diamond-slinger/

2. i have added custom css to remove the archive category title on the product category pages, but the product titles and prices were also removed on those pages, or example http://petitehippies.com/product/tekstbordjes/ (normally the title and the price is listed below the picture)

3. and i would also like to remove the product tags on the product category pages, above the sorting button, in this example ‘tekstbordjes’ http://petitehippies.com/product/tekstbordjes/

thanks!
Aida

[Thai]

Hi There,

Please try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

If it doesn’t help, would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

– Link login to your site
– WordPress Admin username / password

Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

Thanks.

[Aida M]

thank you for your reply that didn’t work for me, i will provide login details in a separate message

[Aida M]

This reply has been marked as private.

[Rad]

Hi there,

1. Please go to Admin > Settings > Permalinks and re-save your permalink setting. That should fix product page’s permalinks that display 404.

2. Please remove this CSS,

header.entry-header {
    display: none;
}

The one you added is enough, like this

.archive header.x-header-landmark {
    display: none;
}

3. Please add this as well,

.archive .term-description {
display: none;
}

Hope this helps.

[Aida M]

thank you for the reply!

i have followed all the steps and still have following issues:

1. page title is now back on the homepage (it says petite hippies and i would like to remove that) http://petitehippies.com

2. 404 error for product pages still occurs

kind regards,
Aida

[Christopher]

Hi there,

#1 Please check the box ‘Disable Page Title’ under page settings box, see the attachment.

#2 I would like to check your dashboard but provided credentials don’t work anymore, please check.

Thanks.

[Aida M]

Thank you very much for your reply!

Sorry about missing this simple solution for the page title. I will not forget it anymore 😉

regarding the credentials, i have tried again and it does work but copying doesn’t work, so please try typing the password.. not sure why that is

regards,
Aida

[Lely]

Hello Aida,

You’re welcome.
For the single product page issue, please replace product to anything like product-category(please note of the dash) in Settings > Permalink > Optional > Product Category Based. It is creating a conflict with the default product permalink of the product pages. See attached screenshot.

Hope this helps.

[Aida M]

Thank you! This worked fine! 🙂

[Prasant Rai]

You are most welcome. 🙂

[Author]

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