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Archive / Woocommerce Related Products Not Showing on Single Product Page
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  • December 10, 2015 at 3:00 pm #701535

    Peter M
    Participant

    I have my Single Product set to show related products, which display on the Cart page.

    But I want the related products to show on my single products page instead, or both.

    I also have upsells and crossells selected, tried with & without both and no change.

    I don’t have any 3rd party plugins, btw.

    How can I get the related products to display on my single product pages?

    Thanks.

    December 10, 2015 at 9:06 pm #701924

    Darshana
    Moderator

    Hi there,

    Thanks for writing in! To assist you with this issue, we’ll first need you to provide us with your URL. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you with everything.

    December 11, 2015 at 11:43 am #702980

    Peter M
    Participant

    Sure thing, will send a private messgage.

    Thanks.

    December 11, 2015 at 11:48 am #702982

    Peter M
    Participant
    This reply has been marked as private.
    December 11, 2015 at 4:48 pm #703393

    Nabeel A
    Moderator

    Hi again,

    Not sure what you mean by host file setup, i tried mapping your given IP with your domain and it doesn’t work. The site I see at your given URL is not built with X. Can you please let us know how can we access your site?

    Thanks!

    December 12, 2015 at 8:43 am #703970

    Peter M
    Participant
    This reply has been marked as private.
    December 12, 2015 at 7:07 pm #704369

    Rad
    Moderator

    Hi there,

    Another support here, I tried that too and it still displaying the original site. I tried the FTP but it still pointing to this IP 199.34.228.73:21 instead of 167.114.174.107

    It could be DNS or something, I’ll try again later.

    Thanks!

    December 13, 2015 at 8:44 am #704804

    Peter M
    Participant
    This reply has been marked as private.
    December 13, 2015 at 3:50 pm #705157

    Rad
    Moderator

    Hi there,

    It only works once, but it displays a broken site (no css), then when I tried to load it again it goes back to old site.

    Weird, how about setting it up on live staging?

    Or maybe, it will fall back to old site when it fails to load. I’m not sure.

    Thanks!

    December 13, 2015 at 4:39 pm #705202

    Peter M
    Participant

    Works fine for me. Are you trying the host file setup?

    I don’t know how to go about a live staging. I usually do it this way when there’s an existing site, then change the name servers when I’m ready to launch.

    December 13, 2015 at 7:33 pm #705342

    Rue Nel
    Moderator

    Hello There,

    I am another staff checking on this topic. I have already added the ip and the site in my host file but still it directs me to the old site.

    You might be interested in these links in creating a staging area:
    http://www.wpbeginner.com/wp-tutorials/how-to-create-staging-environment-for-a-wordpress-site/
    https://wpengine.com/support/staging/

    Hope this helps.

    December 14, 2015 at 9:50 am #706154

    Peter M
    Participant

    Ok, will try that.

    Just occurred to me, do I need to have a woocommerce extension in order to display related products on single product pages?

    Thanks

    December 14, 2015 at 10:56 am #706236

    Thai
    Moderator

    Hi Peter,

    The related product is a feature of WooCommerce.

    You don’t need to install any Woo Extensions.

    Regards!

    December 14, 2015 at 11:39 am #706278

    Peter M
    Participant

    That’s what I thought, just wanted to confirm.

    I see on the woocommerce site that it says “some themes” will allow related products to be displayed on the single product pages. Makes me wonder if there’s an issue with Renew or maybe X in general?

    Will try your suggestion of a staging area so you can take a look for me.

    – Thanks!

    December 14, 2015 at 9:53 pm #706914

    Rad
    Moderator

    I’m not having issues about related products on any of my installation. But yes, you can try it on a staging site.

    Let us know 🙂

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