[JallalParticipant]

Hi there – we’ve been having an issue with our products displaying multiple times in the same category. We’ve gone over it on the back end to be sure that they weren’t listed multiple times but haven’t found anything. How can we keep this from happening? Here’s a link to one of our categories.

Many thanks!

-Jc

[NicoModerator]

Hi There,

Thanks for writing in.

We’ll be happy to assist you with this issue, but we’ll first need you to provide us with some information below to check your setup closer (don’t forget to select “Set as private reply” to ensure that your data remains hidden):

Your URL.
Your WordPress login credentials.
Your FTP credentials (in case we need to check anything out on your server).
Screenshots of the issue.

Once we have all of this, we’ll be happy to take a deeper look into things.

Thanks.

[JallalParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Before we start trouble shooting we need you to install Cornerstone from X Addons -> Extensions, update X and disable X shortcodes plugin.

Also please make sure you are using woocommerce v2.3.9 which is the compatible version with X.

let us know how it goes.

[JallalParticipant]

Terribly sorry! I didn’t check back for your reply – the site is completely updated, now.

-Jc

[Prasant RaiModerator]

Hello There,

Thanks for writing in!

We are unable to replicate the issue at our end. Checking your website we can’t see multiple product display on category page. Request you to share screenshots of the issue you are facing.

Thanks.

[JallalParticipant]

The issue wasn’t on the top level – the pre-made logos will show duplicates when you click to the next page (page 1, page 2, page 3, etc.). I’m not entirely certain what the reason is for this, my guess is something in WooCommmerce, but the store will display duplicate entries which don’t ever seem to be the same ones. We’ll see if we can get those screenshots for you!

[JallalParticipant]

[JallalParticipant]

[RadModerator]

Hi there,

Thanks for posting in.

I don’t see any doubled products on my end. Could it be just caching? It has only 2 pages and it’s okay on my end.

Thanks!

[Author]

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