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  • #84617

    zekedm
    Participant

    Ok, great, thanks.

    #84620

    Cousett
    Member

    Hope they are able to help and you can figure it out.

    #85434

    zekedm
    Participant

    How come the Related Products aren’t showing up on the product page? I have them enabled in the WooCommerce section of the Customizer, but nothing changes.

    Example: http://pocketkniveshq.wpengine.com/product/sog-tac-automatic-black-aluminum-handle-plain/

    #85440

    Zeshan
    Member

    Hi zekedm,

    Thank you for writing in!

    By default product single page doesn’t show the sidebar. However it can be done with custom development. Please view this thread: http://theme.co/x/member/forums/topic/sidebar-in-woocommerce-single-product-page/

    Hope this helps. 🙂

    Thank you.

    #85457

    zekedm
    Participant

    That’s great for adding a sidebar, but I’m trying to get the Related Products to show up at the bottom of the page…

    screencap

    #85464

    Mrinal
    Member

    Hi There,

    Please go to Appearance > Customize > WooCommerce > Single Product, check the Enable Related Products box there:

    #85473

    zekedm
    Participant

    That’s exactly what I already have set…

    #85526

    Zeshan
    Member

    Hi Zekedm,

    So sorry that you are still facing this issue.

    Would you mind testing for a plugin conflict? You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

    Let us know how it goes.

    Thank you.

    #85559

    zekedm
    Participant

    Already done that too…there’s login info earlier in this thread if you want to log in and take a look.

    #85620

    Rad
    Moderator

    Hi Zekedm,

    I just tested your site and I’m able to see related product’s images. I did added test product with similar category or tags from existing products.

    https://cloudup.com/cOl2Di-FJSf

    Could you try it again?

    Thanks!

    #85644

    zekedm
    Participant

    Looks good, thanks.

    #85646

    Cousett
    Member

    Glad you were able to figure it out. 🙂 Have a nice day.

    #86911

    zekedm
    Participant

    Now that I have products loaded, none of them are showing up on the front end unless I edit the product in the back-end and click “Update”…even if I don’t change anything. Once I click update, it shows up on the front end. I have 3,746 products, so obviously, opening all of them individually and updating is not idea. Is this a theme issue or WooCommerce issue?

    #86933

    Mrinal
    Member

    Hi,

    This is a WooCommerce issue, you edited Permalinks or your one of the plugins causing conflict.

    Check even product category isn’t showing: http://pocketkniveshq.com/knives-7380/knives-fixed-blades-7389/ perfectly.

    Please ask about this to WooThemes support & let us know if we need to do something from our end.

    #684587

    rebelsoulkd
    Participant

    Hi,

    I am having a similar issue. I can upload a picture as featured image, and it shows up in the edit product page as featured image, but not when I hit view product.
    When I click the image place holder the picture does show in the lightbox, but not on the actual product page.