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  • October 6, 2015 at 9:58 pm #614215

    skoltyno
    Participant

    Woocommerce Price Not Showing & Everything is on Sale!

    Products don’t show the price anywhere in the theme. Additionally when there is a price the sale icon shows up. And the price isn’t in the sale area. Please help.
    Product

    October 7, 2015 at 1:10 am #614373

    Friech
    Moderator

    Hi There,

    Thanks for writing in! Would you mind providing us with login credentials so we can take a closer look? To do this, you can make a post with the following info:

    – Link to your site
    – WordPress Admin username / password
    – FTP credentials

    Don’t forget to select Set as private reply. This ensures your information is only visible to our staff.

    October 7, 2015 at 6:32 am #614721

    skoltyno
    Participant
    This reply has been marked as private.
    October 7, 2015 at 7:05 am #614776

    Jack
    Keymaster

    Hi there!

    Thanks for writing back, I’ve checked the site, but none of the WooCommerce products have a price set in the admin.

    Can you add some prices please as required and then we can take a look at what’s happening here. 🙂

    Thanks!

    October 7, 2015 at 8:47 am #614945

    skoltyno
    Participant

    Hi yes some products do have prices, this is one of many – http://vd.dev-capnhost.com/shop/hardware/aspire-nautilus-adjustable-air-tank-kit/

    Screenshot – http://prntscr.com/8oqaoe

    Please help!

    October 7, 2015 at 10:35 am #615144

    Jack
    Keymaster

    Hi there!

    Thanks, I’ve checked the site and see the price meta, but it doesn’t actually output as the content is showing empty, despite being set in the admin.

    I’ve tried to replicate on a fresh install of X and WooCommerce, but haven’t been able to, the closest reference I could find to a similar issue was this http://www.woothemes.com/2015/08/woocommerce-2-4-release/#comment-2065904 which on WooCommerce 2.4 upgrade, all prices were lost and products were set to on sale.

    Have you previously had a older version installed and upgraded?

    Can you try testing for a theme/plugin conflict?

    Disable all plugins apart from X and WooCommerce, if the issue isn’t there, re-enable one by one until the price doesn’t show again. If disabling plugins and it still doesn’t work. Can you switch to the twenty fifteen theme? If it doesn’t display still, there’s going to be a core issue with either WooCommerce or your site.

    Thank you.

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