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  • January 13, 2017 at 10:56 pm #1329548
    Michal K
    Participant

    Hey there – just did a fresh X installation + woocommerce. The product images open as a full screen in a new window instead of a woocommerce lightbox. Any idea why this is happening?

    here should be an option to turn the lightbox on, but it is not there…See the screenshot https://cl.ly/3T2Y0Y0W3S1Z

    the url: https://biznessrebels.com/shop

    Thanks!

    January 13, 2017 at 11:23 pm #1329570
    Michal K
    Participant

    Downgraded Woo to the supported by X version. Works fine now.

    January 14, 2017 at 1:53 am #1329669
    Christopher
    Moderator

    Let us know if you have further questions.

    March 10, 2017 at 8:03 am #1401898
    Gabrielle C
    Participant

    I’m having this same problem – what version did you downgrade to to get the lightbox images to work again?

    Thanks!

    March 10, 2017 at 10:42 am #1402066
    Joao
    Moderator

    Hi Gabrielle,

    We support up to : WooCommerce v2.6.3

    You can find all the information about version compatibility on our changelog

    https://theme.co/changelog/

    Hope it helps

    Joao

    March 13, 2017 at 12:31 pm #1405151
    NeilLight
    Participant

    Hi,

    is there ony other way to open images in lightbox?
    Downgrading is not the best option,
    2.6.3 – 2016-07-19
    There were many updates (11) from this time.

    March 13, 2017 at 1:31 pm #1405235
    Rupok
    Member

    Hi there,

    You need to downgrade to compatible version to avoid such issue. We’ll make the new version compatible very soon. For now kindly use the latest compatible version.

    Thanks!

    March 13, 2017 at 3:06 pm #1405402
    NeilLight
    Participant

    Okey,

    but maybe You know external plugin (even if it is premium)
    which shows product in lightbox (or other way – not as a jpg)?
    Plugin compatible with x theme.

    Thanks

    March 14, 2017 at 3:20 am #1406044
    Lely
    Moderator

    Hello Neil,

    Unfortunately, we don’t officially endorse a third party plugin for woocommerce lightbox.
    I found this:https://wpbean.com/product/woocommerce-lightbox-pro/ but any question regarding integration and functionalities should be directed to the plugin developer.

    March 14, 2017 at 5:35 am #1406194
    NeilLight
    Participant

    Thanks,
    but it’s to heavy for my website.

    I founded:
    – ARI Fancy Lightbox – https://pl.wordpress.org/plugins/ari-fancy-lightbox/
    If someone is looking for really simple plugin / compatible with X theme
    it works great.

    Greetings, and waiting for _x_ update

    March 14, 2017 at 9:04 am #1406406
    Lely
    Moderator

    Thank you for sharing Neil.

    Cheers!

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