[yabweeParticipant]

Hi, when I change the Product Image on the backend for a product it’s still showing the old product image on the individual product page. It actually does load the new img first, but as soon as the page finishes loading, it automatically flashes back to the old product image.

Please see attached images for examples.

[ZeshanMember]

Hi there,

Thanks for writing in! To assist you with this, we’ll first need you to provide us with your URL as stated on the forum entrance page. This is to ensure that we can provide you with a tailored answer to your situation. Once you have provided us with your URL, we will be happy to assist you.

Thanks!

[yabweeParticipant]

This reply has been marked as private.

[NicoModerator]

Hi There,

Please try adding the green image in your product gallery.

If still not working, Would you mind sharing us your admin credentials so we could check your setup closer.

Before sharing us your information, would you mind clearing your cache.

Don’t forget to set it as private reply.

Thanks.

[yabweeParticipant]

This reply has been marked as private.

[ChristopherModerator]

Hi there,

Please remove green one from gallery, as you have already set it as main image.
If it doesn’t help you could try testing for a plugin conflict. You can do this by deactivating all third party plugins, and seeing if the problem remains. If it’s fixed, you’ll know a plugin caused the problem, and you can narrow down which one by reactivating them one at a time.

let us know how it goes.

[yabweeParticipant]

I did all that you suggested but the problem is still present. I’m assuming it’s something Javascript related as the correct green image does load first but then get’s replaced by the black. So perhaps the database has both files listed as the default product image and the original data doesn’t get overwritten when updated?

[yabweeParticipant]

I just tried to use the “Unattach” plugin to unattach the old product image form the page, but that didn’t work either. Problem is still there.

[Paul RModerator]

Hi,

I can’t access your plugins page to check.

Can you provide us your wordpress network admin login.

Thanks

[yabweeParticipant]

This reply has been marked as private.

[RadModerator]

Hi there,

It was the image of your default product variation. If you’ll edit your product and go to variations section, you’ll notice that Default Form Values is set to Black and M. It instructs woocommerce to load that variation on page load. How about setting your default variation to Asphalt? Or any variation that has same green color.

[yabweeParticipant]

Yes, that’s it! Thank you.

Here’s a sugggestion: I’m not sure if this is an X theme decision, but it’d be great if by default the “Variable product”->”Variations”->”Default Form Values” was set to “No default Color…” That way one just need to edit the “Product Image” to change the main image.

Thanks again for your help!

[Rue NelModerator]

Hello There,

We certainly appreciate the feedback! This is something we can add to our list of feature requests. This way it can be taken into consideration for future development.

Cheers.

[Author]

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