[Justice JParticipant]

Sorry to bother you guys again, but i have another problem with woocommerce, after i add products in the cart and prooceed to the checkout in the checkout page i see an error that says “invalid order”, maybe you guys know how to solve it, because i tryed to contact the woocommerce support but they didn’t reply. thanks in advance

[RubinKeymaster]

Hey Justice,

that error alone won’t tell much. Can you send me the address of the site where this is happening? Thanks!

[Justice JParticipant]

247speak.org/shop

[KoryKeymaster]

Hey Justice,

Have you done any customizations of the shop at all? And have you ensured that you’ve gone through and setup everything correctly (payment processing, addresses, et cetera) in the plugin itself?

[Justice JParticipant]

no i didn’t customize the shop, and yes i set it up correctly but i don’t know why it keeps giving me that error.
Another issue that i have and you may know how to solve it is the sidebar in the shop, i put in the customizer the option “keep sidebar” but it just doesn’t appear there.

[RubinKeymaster]

Hey Justice,

make sure that you’ve assigned all the pages in WooCommerce > Settings. It looks like you don’t have the checkout page assigned to a page. If you already have then try deleting the checkout page and recreating + assigning it. Tell me how that went.

[Justice JParticipant]

ok that worked thank you!!

now, do you have any idea on how to fix the sidebar not showing up problem?

[KoryKeymaster]

Justice,

No problem! 🙂 Have you set the shop page to show a sidebar under the WooCommerce section in the Customizer?

[Justice JParticipant]

yea i did but no results!

[KoryKeymaster]

Justice,

Could you please send us your admin credentials using our contact form so we can take a look at this for you?

Thanks!

[Justice JParticipant]

Ok just send it

[KoryKeymaster]

Thank you, Justice. We will continue to assist you with this via email. 🙂

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